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24/7 Help Center
Effective Date: 11th Feb, 2026
Welcome to our https://advancesecuritysystems.co.ke (Advance Security Systems). Your privacy and the protection of your personal data are important to us. This Privacy Policy explains how we collect, use, share, store, and protect your information when you visit or make a purchase from our online store (the “Site”).
By using our Site and services, you agree to the terms described in this policy.
We collect information to provide better services to you and operate our business effectively. The types of information we collect include:
When you interact with us (for example during checkout, when you create an account, contact support, or leave a review), we may collect:
Full name
Billing and shipping address
Email address
Phone number
Payment information (e.g., MPESA transaction details or Cash On Delivery receipt details)
Account login details (username, password)
We use this information mainly to fulfill and manage your orders, communicate with you, and support your account.
When you visit or use our Site, we may automatically collect certain data about your device and browsing behavior, including:
IP address, approximate location, and browser type
Pages viewed and products you’ve browsed
Referring URLs
Session duration and navigation patterns
Cookies and similar tracking technologies
We use this data to enhance your experience, for example by showing products you’ve recently viewed and estimating taxes or shipping costs.
We use the information we collect for the following purposes:
To process and fulfill your orders
To communicate with you about your account, purchases, updates, and replies to inquiries
To estimate taxes, shipping, and delivery details
To prevent fraud and ensure payment security
To personalize your shopping experience (e.g., recently viewed products)
To improve our products, services, and Site performance
To send marketing messages, only if you have opted in to receive them
We use cookies and similar technologies to:
You can disable cookies through your browser settings, but this may affect your experience on our Site.
We may share your information with:
Service Providers: Third parties who help us run our store, process payments (e.g., MPESA) and fulfill orders.
Internal Team Members: Administrators and Shop Managers who access order and customer information to support order processing, refunds, and customer service.
We do not sell or rent your personal data to third parties for marketing purposes.
We retain your personal data only as long as necessary to:
Fulfill the purpose for which it was collected
Comply with legal and accounting requirements (e.g., order records for tax and audit purposes, typically for several years)
Support customer service requests
If you choose to create an account, we will store your name, email, address, and phone number to make future checkouts faster.
Depending on your location and applicable law, you may have the right to:
Access the personal data we hold about you
Correct or update inaccurate information
Delete your data (subject to legal obligations)
Opt out of marketing communications
To exercise these rights, please contact us at info@advancesecuritysystems.co.ke.
We implement reasonable technical and organizational measures to protect your personal information. However, no online service can be completely secure, and we cannot guarantee absolute protection against unauthorized access or breaches.
Our Site is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors without parental consent.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: info@advancesecuritysystems.co.ke
Phone: (+254) 745 374793
Address:
Greencourt business centre,
third floor Room T14,
Latema road,
Nairobi, Kenya